Hello, I’ve just signed up for VM broadband, new router came yesterday and I’ve set it up as per the instructions. The virgin media WiFi doesn’t show on any device, although there is a new Virgin media broadband showing it is not the number it should be and the password doesn’t work. Not sure if this is another nearby VM WiFi or connected to my router somehow.
Try a pinhole reset as below. That will reset the passwords to those on the sticker. _________________________________________________________________
Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar "thin thing" and hold it firmly for at least 60 seconds, release the pin, leave for 5’ to stabilise - dont manually switch it off at any time. See if that sorts it.
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.