we got a VM setup last Friday and experience issues ever since (we basically can get nothing to work). After installing the hub, we got wifi and internet working for around 2min. After that the wifi stopped. I've connected a device via Ethernet, however no luck either. When browsing to 192.168.0.1 (or 192.168.100.1) I'm getting connection timeouts most of the time. Pinging the hub from my Ethernet device works 80% of the time though.
The weird thing is that every 3h or so we seem to get 1-2 min of perfect connection (including wifi). However as soon as we use the connection, or if I try to browse to the settings page to get router and connection logs, it seems that the hub is shutting down or is overloaded and drops all active connections including the Ethernet one (ping will also stop working). After that nothing is working again until everything was recovered (30min-3h).
By luck I got some router logs out last time and observed some "Lost MDD Timeout" and "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out" errors.
Any ideas other than replace the hub or getting an technician? (I've reset the hub multiple times, each time the internet works for 2min). The help hotline basically told me yesterday to wait 24h to hope it will magically be resolved.