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New Install - 2 Appointments

Hello

I just recently joined VM for the first time.  My house does not have a VM cable running to it currently.

In the track my order section of my account I can see there are 2 appointments booked.  The one I was expecting is next week and is the engineer installing broadband, TV & phone.  However, since Sunday there has also been a service request for broadband - it was initially scheduled for Sunday but has since moved to Monday, Tuesday and now today (Wednesday).

Does anyone know what the service request for broadband is?  I guess they don't need contact with anyone from the property as the appointment time keeps moving out.

Thanks,

Scott.

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Re: New Install - 2 Appointments

Hi

If you PM some details I will take a look.

Acc number, address 

We usually have two work order on any brand new install. 

1, To complete the cable pull /fibre blow and the garden side of the job

2, Complete the rest of the work. 


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