Menu
Reply
bwald
  • 1
  • 0
  • 0
Just joined
102 Views
Message 1 of 2
Flag for a moderator

New Hub hasn't arrived

My router just lost all power! Tried different plugs and even replaced the fuse but still completely dead.

Called Sunday night to get a new one, and yesterday and there's still no text or email to confirm that a new one is on the way

The faulty equipment has caused me to miss two days of work so far with no pay and no end in sight. Please help!

Ben

Tags (1)
0 Kudos
Reply
Emma_C
  • 8.28K
  • 511
  • 549
Forum Team
Forum Team
54 Views
Message 2 of 2
Flag for a moderator

Re: New Hub hasn't arrived

Hi Bwald, 

Thanks for your post and welcome to our community. 

Very sorry that there has been a delay with your new hub and for the time it's taken us to reply. 

 

I've had a look into this using the details you gave us when creating your community account and I can see that the hub has since arrived and been activated for you. 

Can you advise if it's all working for you or if you need any further assistance with this?

 

Emma_C - Forum Team
0 Kudos
Reply