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New Hub Connection Problem

zuacsea
Joining in

Hi everyone,

I moved to a new flat. I have received our virgin media Hub but I am unable to plug it in to the wall socket. Their is Virgin media wall socket. I found this wire that looks like Cable con 3.9. But the coaxial cable came with the kit is cable con 4.9. Can you fit the Cable con 3.9 to the new virgin media hub (M125 package)? 
I made an appointment for Engineer but still one to wait. Difficult to stay without Wifi as an IT professional.

Thanks for your suggestions.

Best,

zia

1 REPLY 1

jb66
Very Insightful Person
Very Insightful Person

Both should work but it's hard to guess without a picture