I’ve received a replacement Hub 3 tonight for a much older box, however I’ve been without internet since 18:15 when I did the swap. I’m not exactly popular with two of us working from home and two teenage lads. I’ve reconnect the co-ax several times, rebooted many times and I rang support, who are understandable busy, but told me they couldn’t connect to the box because of an issue in my area. The trouble is, I can see a tv issue in my area, but not a broadband issue. All I have is a green flashing light, the Helpdesk confirmed I’d done the activation btw.