Hi guys, I've had my self install kit arrive today, now, I'm being a novice here. The previous owners of my home did have Virgin, however I can't find the wall socke . We have what's in this photo. Can anyone help please?
Thank you for reading!!
Looks like the photo wont load!! It's basically an Open reach box on the wall. Then separately there are two cables which look a bit like satellite cables coming straight out of the wall.
Hi, have you tried the 2 cables? It should normally come from a box with a screw fitting accessible. It may say Virgin, NTL, Cable&Wireless etc on. The other way is to locate the Brown box outside and trace where the cable comes into the house.
The only cables that I can see are ones that come down the wall and then both in to the side of the house where my 2 cables are in the living room. One seems to be coming from a sky dish which adds I to my first thought. But the other one comes from above the front door and even higher so not sure what that one is. How do i get an engineer if i need one? I've tried them and they are the same as the black labelled connector that goes in the the hub however only about half as deep