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New CATV installation / Broadband installation

Forbz10
Joining in

A few months back a team of guys came out to install new CATV boxes and cabling along the outside of my property around 3-5meters or so from my house.. When i asked them the work they were doing they said it was from these houses to get internet (which they previously didn't have) and that i should contact virgin media a few days after they complete the work to get myself connected.

3-4 months later every time i check the website with my postcode (g75 9dl) it says still not available even though the work was completed along time ago..

Can anyone advise the next stage, as super keen to get it installed asap

1 REPLY 1

Adri_G
Forum Team (Retired)
Forum Team (Retired)

Hey, Forbz10.
Thanks for joining our help forums and for your first post here, a welcome to the VM community.

We're sorry to see you've been trying to get broadband from us and your property does not yet appear to be serviceable by us yet, I'll be able to help having a look into this for you.

To enable me to check further and help, I'll send you a PM here shortly.
Please, check the top right-hand side of our page to find a little white envelope.
Click on this and you'll see my message.

Adri
Forum Team

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