So this may sound silly to some, but we have found a house we love that can’t get virgin broadband. We have the max virgin package with tv broadband and mobile. We want to keep all of our services as well as the speeds we get but when I check the postcode for the home online it shows a crashed screen.
it seems to show we can’t get broadband at that property but the neighbouring home can. The neighbouring home originally owned the land that the new house is built on and the new house does have access to the main road by they are both classed as different postcodes.
Does anyone know if virgin will run us a cable to the house ? Or what the criteria is to do this - I want to keep my virgin 😭