Menu
Reply
Charlottejb
  • 1
  • 0
  • 0
Joining in
124 Views
Message 1 of 2
Flag for a moderator

Neighbours have virgin but new house doesn’t

Hey - 

So this may sound silly to some, but we have found a house we love that can’t get virgin broadband. We have the max virgin package with tv broadband and mobile. We want to keep all of our services as well as the speeds we get but when I check the postcode for the home online it shows a crashed screen. 

it seems to show we can’t get broadband at that property but the neighbouring home can. The neighbouring home originally owned the land that the new house is built on and the new house does have access to the main road by they are both classed as different postcodes. 

Does anyone know if virgin will run us a cable to the house ? Or what the criteria is to do this - I want to keep my virgin 😭 

0 Kudos
Reply
VM-Jon
  • 786
  • 131
  • 160
Forum Team
Forum Team
119 Views
Message 2 of 2
Flag for a moderator

Re: Neighbours have virgin but new house doesn’t

Happy to help, I will send you a private message for some details 

thank you

Jon


Here to help! I'm an install manager helping out whilst working from home. Find out more


0 Kudos
Reply