Menu
Reply
sp1006
  • 1
  • 0
  • 1
Joining in
95 Views
Message 1 of 3
Flag for a moderator

Neighbours can get Virgin but I can't

Hi,

I live in a block of flats which is 10m away from some houses that can get Virgin Media. However despite technically being on the same road, we have different addresses and postcodes. As a result Virgin keep telling me it's not available when the houses on the same road can get it. Whenever I ask about getting someone to take a look, I just get told to fill in a form and someone will get back to me. But they never do.

I can even show the situation on Google Maps to illustrate it.

Can anyone give any advice on this?

Thanks

sp1006_0-1611833697734.png

 

Christy_D
  • 1.05K
  • 143
  • 161
Forum Team
Forum Team
92 Views
Message 2 of 3
Flag for a moderator

Re: Neighbours can get Virgin but I can't

Hi there

I can take a look into this for you however flats can sometimes be different to service due to wayleave issues.

I'll pop you over a private message so I can take some personal information

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply
SSoleman
  • 6
  • 0
  • 0
Tuning in
46 Views
Message 3 of 3
Flag for a moderator

Re: Neighbours can get Virgin but I can't

Hi Christy_D

I'm having the same issue, can you help me also please.

 

0 Kudos
Reply