Need to book an engineer

[Justy2]

My box on the outside wall is hanging off. It was never installed correctly when I joined VM. Can I book a visit to get it sorted as the exposed wires worry me, can’t be right.

[Paul_DN]

Hi Justy2,

Thank you for reaching out to us in our community and welcome, sorry to hear the box on the outside of your wall(Omni Box) is falling off, I will be more than happy to help get this fix by arranging a Technician, so I can do this I will send you an invite into a private chat.

Once received please accept it.

Regards

Paul.