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Thinkfast
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Need to book an engineer

Need an engineer to come and install my vm box to connect my Internet 

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stabilo00
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Superfast
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Re: Need to book an engineer

You need to either hang on here but could be a few days till Virgin respond or ring 0345 454 1111
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Hayley_S
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Re: Need to book an engineer

Hello @Thinkfast,

 

Welcome back to the community page, thank you for posting on here.

 

I have located your account using your forums details, I am sorry for the wait.

 

I can see you have a open work order on your account, can you please confirm that you have been told about an engineer appointment? 

 

Look forward to hearing back from you.

Hayley
Forum Team



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Thinkfast
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Re: Need to book an engineer

Hi there just seen you message yes I have been given an appointment for tomorrow to come out and fit a box 

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Hayley_S
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Re: Need to book an engineer

Thank you for confirming this @Thinkfast,

 

Please do keep us updated on how this engineer visit goes if that is okay?

 

Hope everything goes well and you have a lovely day.

 

Many thanks,

Hayley
Forum Team



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