on 11-09-2023 10:05
Good Morning.
I would like to get my router moved from downstairs to upstairs. Can you help me schedule engineer ? Thank you
Regards LB
on 11-09-2023 12:09
There will be £25 charge.
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
11-09-2023 12:21 - edited 11-09-2023 12:41
Thank you very much for fast response. I am not in a rush so i can wait for VM staff 🙂
LB
on 14-09-2023 14:18
All sorted, engineer booked on 21 sep. Ty. Btw, spent 24 min on phone, need beer 🙂