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Need engineer to repait cut cable

HI 

Could someone help eith my issue.I recieved my m100 fibre quick self install hub today an come to install it to realise the cable from brown outside box has been cut just above my frontdoor outside.So i have nothing to connect the icealater cable to.Can an engineer be book an if so how do i arrange for asap.Daughter is doin gcse work online so need it sorting asap.I know previous tenant had ntl so box is dated aswell

Cheers peeps

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