on 04-02-2023 18:34
Grandson sorted out virgin for me after husbands death, but need an engineer to install as equipment to new for socket on wall, tried virgin as I am deaf they kept saying I need relay uk, which is hopeless. All I need is an engineer
Answered! Go to Answer
on 04-02-2023 19:26
Hi @Corky606
I've flagged this asking for or a member of the forum team to pick this up and arrange a tech appointment for you.
on 04-02-2023 18:38
Have your grandson call the Pre-installation and delivery team on 0800 052 1734 & explain what needs done.
on 04-02-2023 18:49
I can't right now, he's back in Germany only came to uk for grandads funeral
on 04-02-2023 19:26
Hi @Corky606
I've flagged this asking for or a member of the forum team to pick this up and arrange a tech appointment for you.
on 04-02-2023 20:27
Thank you, 😊
on 05-02-2023 10:13
Hi Corky606, thank you for reaching out to us in our community and welcome, sorry to hear about your loss, please accept our condolences, I was able to locate you on our system with the details we have for you, so I can help and get an idea of what is needed, please can you expand a little on what it is you are unable to Install and what issue you are facing when trying?
Regards
Paul.