Need an engineer to install a wall socket

[Jack_rosher]

• So I ordered the self setup kit thinking we had the right things to set it up however I was wrong and I can’t find anywhere that leads me to contacting a engineer

[newapollo]

Hi @Jack_rosher 

The pre-installation and delivery team on  0800 052 1734 can organise this for you, or wait a few days for a member of the forum team to pick this up for you.

[Beth_G]

Hey Jack_rosher,

Thanks for your post. I'm sorry to hear that you don't have a compatible wall socket installed in the home ready for your Quickstart installation.

I can see that you haven't been in touch with our team since our post, so I'm going to send you over a private message so I can look into this for you and get an engineer visit booked in.

Please look out for my message at the purple envelope.

Cheers!

[Cmoorcroft]

Hi I also need to book an engineer to install wall socket but don’t know how 

[Natalie_L]

Hi cmoorcroft, 

Welcome and thanks for reaching out to us here on the Community 

We would be happy to assist with booking a visit to get the socket installed. 

To arrange this, I will just need to pop you over a private message to take a few more details. This will be available via the red bar at the top of this page. 

Speak soon,