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Need an engineer to install a wall socket

Joining in
  • So I ordered the self setup kit thinking we had the right things to set it up however I was wrong and I can’t find anywhere that leads me to contacting a engineer

Very Insightful Person
Very Insightful Person

Hi @Jack_rosher 

The pre-installation and delivery team on  0800 052 1734 can organise this for you, or wait a few days for a member of the forum team to pick this up for you.

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Forum Team
Forum Team

Hey Jack_rosher,

Thanks for your post. I'm sorry to hear that you don't have a compatible wall socket installed in the home ready for your Quickstart installation.

I can see that you haven't been in touch with our team since our post, so I'm going to send you over a private message so I can look into this for you and get an engineer visit booked in.

Please look out for my message at the purple envelope.



Hi I also need to book an engineer to install wall socket but don’t know how 

Forum Team (Retired)
Forum Team (Retired)

Hi cmoorcroft, 

Welcome and thanks for reaching out to us here on the Community 

We would be happy to assist with booking a visit to get the socket installed. 

To arrange this, I will just need to pop you over a private message to take a few more details. This will be available via the red bar at the top of this page. 

Speak soon,