The pre-installation and delivery team on 0800 052 1734 can organise this for you, or wait a few days for a member of the forum team to pick this up for you.
Thanks for your post. I'm sorry to hear that you don't have a compatible wall socket installed in the home ready for your Quickstart installation.
I can see that you haven't been in touch with our team since our post, so I'm going to send you over a private message so I can look into this for you and get an engineer visit booked in.
Please look out for my message at the purple envelope.
Welcome and thanks for reaching out to us here on the Community
We would be happy to assist with booking a visit to get the socket installed.
To arrange this, I will just need to pop you over a private message to take a few more details. This will be available via the red bar at the top of this page.