I have recently upgraded back to Ultimate Oomph. My old box has been reactivated but I need a new splitter sent out as an engineer visited about a year ago and took the splitter and a lead away that I need to put the 2nd box back in the lounge as the input lead is shared with the router. Is it possible to get one sent out. I called tech support but they didn't seem to understand.
Dont buy 3d party coax cables or splitters to connect up VM equipment as it will invalidate you T&C's
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
Thanks for getting in touch and welcome back to the Community.
I'd be more than happy to get this ordered for you, I'll just need to confirm some details with you via Private Message. Please keep an eye out for a purple envelope in the top right corner of this page.