This has been driving me crazy for about an hour now...
I'm trying to name all of the devices connected to my Hub 4 in order to make them more descriptive.
There are 2 "unknown' devices and I turn WIFI off on my phone and see it's the device with a MAC address beginning with 7A.
On the Home page I change one of the unknowns to 'iPhone' and select 'Mobile' as the device type. Upon refreshing the page, the icon changes to the "unknown device' icon.
On the Connected Devices page I see that I renamed the wrong device (unable to see MAC address there) and my phone is the only device called 'unknown'.
Back on the Home page, I rename the remaining unknown device "My iPhone".
When I refresh, the icon is no longer a mobile device and there's a new "unknown" device. I notice that the previously named "iPhone" device has gone.
Back on the devices page, the device I'd previously named "iPhone" is now called "My iPhone" and my phone is still called unknown.
What's going on here? Every time I rename the last remaining "unknown" device, it renames the previous device instead, leaving my phone as "unknown". It feels like I'm trying to solve a riddle here and it's driving me crazy.
Thanks for the response. I was also having a hard time renaming other devices so this wasn't the only issue. Do you know how long that this has been an issue and if there's a workaround to name devices correctly?