So I just looked on the one network link as you suggested and roughly where my property is it seems to suggest works are about to start and that the responsibility is with Virgin Media.... the description for the work is 'to install tee in cw'. Would you have any idea what that means?
The date range for the work was 21-25 January but I guess VM would ring me if it was actually complete?
Sorry for all the questions, it's my first experience with VM so just had no idea on any of this!