Virgin Media Community

[sibyl14]

Hello team

My ancient external NTL Omnibox is falling apart.  Have tried to fix it but no joy.  Please could someone suggest how to make my cabling safe outside?

Many thanks in anticipation 

[Adduxi]

If you are in no hurry, the VM Mods here will pick this up in a couple of days and arrange an engineer to repair./replace the Omnibox.

[sibyl14]

Wonderful! Thanks very much Adduxi.

[Zach_R]

Hi @sibyl14,

Thank you for your posts and welcome to our community forums. We're here to help.

I'm very sorry to hear that your Omni box isn't in good shape. Would you mind providing a photo of it for us, please?

Thanks,
 

[sibyl14]

Many thanks Zach

Unfortunately I can't take a photo as I have no camera or mobile phone, being an old crinkly!  However, I have somehow managed to get an appointment for an engineer to come round next week to repair/replace so thank you very much for your kind help.

Keep safe and well, all the best

S