I bought Fiber100 and choose the quick start up, but i just realised that i dont have VM socket at the new house, But when i spoke at VM to arrange the engineer to install new socket, they are not helping me and its only been 4 days and i am getting this kind of service, well i need to know what is the best way to cancel it as if they are not putting new Socket so stick with my old sky services.
Welcome to our community forums and thank you for your first posts.
Sorry to hear you experienced this with yourself installation. We can understand the frustration this may have caused. I have been able to access your account using your forum details and I can see you recently spoke to our team regarding this. I can also see you have an appointment booked to resolve this.
Please let us know how the appointment goes and if you need any further help regarding this.