Menu
Reply
bai
  • 3
  • 0
  • 1
Joining in
145 Views
Message 1 of 2
Flag for a moderator

Mystery call -- chase up?

Hi all! Due to have virgin broadband plus the emergency phone installed at a new house on Monday (I requested the box be sent to my current address, not received yet...), but I got a phone call yesterday. When I answered it just said "this is Virgin Media sorry we couldn't reach you please call us back", which I thought was a bit cheeky but whatever.

I called back today, after going through the phone menu they just hung up on me. Think it's worth pursuing or should I just wait until Monday? I think if they really wanted to reach me they would probably try again or at least answer the phone...?

0 Kudos
Reply
Hayley_S
  • 3.42K
  • 110
  • 225
Forum Team
Forum Team
68 Views
Message 2 of 2
Flag for a moderator

Re: Mystery call -- chase up?

Hello Bai,

Welcome back! Thanks for posting.

I am sorry to see this, please can you tell me if it was a 0800 number that called you? Was it on your mobile?

Many thanks,

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply