Menu
Reply
moak
  • 7
  • 0
  • 1
Tuning in
343 Views
Message 1 of 6
Flag for a moderator

My whole street can get virgin fibre except me

I have just moved into a new house and I am looking at getting Virgin fibre. After checking the online post code checker I got the message that I need to provide my details and they will be in touch in 10 working days.

So far its been more than that but no call yet. I have checked other house numbers on the post code checker and every single other house on my street can get Virgin services except mine.

Is it possible this is just some mistake or should I give up trying to get Virgin and go for another provider?

0 Kudos
Reply
campo7
  • 581
  • 111
  • 122
Forum Team (Retired)
Forum Team (Retired)
340 Views
Message 2 of 6
Flag for a moderator

Re: My whole street can get virgin fibre except me

Hi

Happy to look at this for you

i will PM you for some details

Thanks


Here to help! I'm a manager helping out whilst working from home. Find out more


0 Kudos
Reply
VM-Jon
  • 878
  • 140
  • 171
Forum Team
Forum Team
337 Views
Message 3 of 6
Flag for a moderator

Re: My whole street can get virgin fibre except me

.


Here to help! I'm an install manager helping out whilst working from home. Find out more


0 Kudos
Reply
moak
  • 7
  • 0
  • 1
Tuning in
309 Views
Message 4 of 6
Flag for a moderator

Re: My whole street can get virgin fibre except me

Thanks for looking at this, sent my details.
moak
  • 7
  • 0
  • 1
Tuning in
203 Views
Message 5 of 6
Flag for a moderator

Re: My whole street can get virgin fibre except me

Any update on this?

0 Kudos
Reply
Paul_DN
  • 5.84K
  • 342
  • 615
Forum Team
Forum Team
200 Views
Message 6 of 6
Flag for a moderator

Re: My whole street can get virgin fibre except me

Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear you are the only household in your street not able to get Virgin Media. .

 

So I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.

 

 

Regards

 

Paul.

0 Kudos
Reply