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MRTpl76
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My order gone missing-- twice?!

Hi,

Maybe somebody here had similar experience.

Ordered Vigin broadband on 2 february with engineer installation which later was changed to self-installation by text message.

Never got any parcel or email/sms/phonecall about my delivery but somehow status of my broadband is "activated" from 8 february.

Called support and was told the parcel was delivered, after explaining the situation i was told another Quick start equipment will be sent to me.

That was on saturday 13 february and i still didn't get any parcel or email/sms.

Any help would be much appreciated.

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