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debgilrob10
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My internet keeps dropping

My Internet has been dropping out every 10 - 15 minutes

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Z92
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Re: My internet keeps dropping

Is this over a WiFi or a ethernet connection?

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debgilrob10
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Re: My internet keeps dropping

Hi there

 

It's WiFi.

 

Thanks

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Jodi_S
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Re: My internet keeps dropping

Hi debgilrob10,

 

Thanks for posting on our community forums. Sorry to hear that you're having issues with our internet services and loss of connection.

 

Looking remotely from our end with the details you have provided through your community profile we can see you have a had an engineers visit since your last post.

 

Has this resolved the issue for you?

 

Please can you let us know of the above so we can assist you further.

 

Kind regards Jodi

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debgilrob10
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Re: My internet keeps dropping

Mostly sorted out thanks.  There are odd occasions when it does drop out.

The engineer was for my phone line.

Regards

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Gareth_L
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Re: My internet keeps dropping

Hello debgilrob10

Thanks for the update 

If you need anything else or help or any issues pop up again 

Please lest us know and we will do our best to help

Gareth_L

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