My installation date has been postponed for 3 months
a week ago
I placed the order for my internet on the 7th of July. They messed my package up so that postponed my installation date by 2 days because they messed it up. I've booked work off tomorrow for the installation date (22nd July) and they've rang me today saying that's been postponed and the date they're coming out to install it is September the 9th. What an absolute joke this company is!
What can be done about this? 3 months with no internet?
Re: My installation date has been postponed for 3 months
a week ago
To add to Andrews suggestion, get another provider on a monthly contract (via OR or 4G/5G perhaps?) and then just wait for the VM install to happen... when it happens.
When it's in and running test it and then you have 14 days to decide whether to keep it and cancel your other contract (or keep as backup).
Or cancel the VM and there will be no charges and stick with the other one. You can always go back and sign up for VM when your other contract expires if you choose to.
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.