I guess i am posting this more to make me feel better, as I am well aware that I just have to wait things out as Virgin Media don't have any idea at all what their contractors actually are doing.
Anyway this is my current situation:
| Ordered | 12/09/22 | |
| First Install Date | 20/10/22 | Waited In and cancelled |
| Second Install Date | 21/11/22 | Waited In and cancelled |
| Third Install Date | 13/12/22 | Waited In and cancelled |
| Fourth Install Date | 11/01/23 | Cancelled 2 days before |
| Fifth Install Date | 02/02/23 | New Scheduled Date |
I was told on ordering that as my road was already fibre enabled, then installation would be quick as they only needed to pull a cable. That was a lie, as the road needed to be dug up, and a CATV access point installed in the pavement outside my property.
In reality that was done quite quickly, and there has been a CATV access point, with a blue rope inside it outside my house since early November.
It now seems though that a cable pull is the issue, I have no idea what the issue is, and if somebody from virgin media can enlighten me as to the real issue that would be great.
I have been told multiple stories, cars in the way (nobody knocked and asked for them to be moved), roadworks, contractor holidays, shortage of cable, underground blockages, pandemic, rat infestation, too cold, too hot, too wet, too dry, leaves on the line etc etc. Honestly I don't really care, just get it done, how hard can it be.......
