An engineer was due to come on the 12th, 14th, 15th, 16th and 17th (today) September. They haven't shown up on any of these dates, so I phoned and was told they were definitely coming but in the end no-one turned up again.
What happens now - will you contact me to arrange another time? This is beyond frustrating!
Thanks for your post. Really sorry to hear that you've had this experience. I will be able to take a look in to this for you to update you on what's happened as I appreciate having many missed visits would be very frustrating,
I'll private message you now so that I can take some details and look in to this for you.