Stats all look spot on
Last time you were advised that there was a known network issue and I asked you to set up a BQM. So, can you post up the link to the live BQM so we can see these disconnects and also post the network logs so we can see if there is any "correlation". I am assuming the drops are on ethernet cable connected devices and not just wifi ones - is that correct?
Also check to see if there is actually a known fault at your location. As well as trying the “check service,”Area status webpage" (link at top right of this forum), also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues down to postcode level.
EDIT: just saw you are in modem mode - so - what router and wireless equipment are you using ?
Have you tried changing the ethernet cable connection to a new Cat6a one - old ones can and do fail?
And have you put the Hub3 back into normal router mode for some time (perhaps overnight) to see if that clears the issue and BQM
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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.