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np230
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Moving where cable comes into the house

on ‎15-06-2022 09:31

Hi All,

We are having some work done to reconfigure the house and need to move where the cable for our router comes in.

how do I go about arranging someone to do this?

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Tudor
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Re: Moving where cable comes into the house

on ‎15-06-2022 09:53

There will be a cost of £25, Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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John_GS
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Re: Moving where cable comes into the house

on ‎17-06-2022 10:32

Hi @np230

Thanks for posting and welcome to the community.

Would you like to proceed with the cable move? If so, please let me know.

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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np230
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Re: Moving where cable comes into the house

on ‎17-06-2022 10:38

Hi John,

yes please. Would be good to book something in

 

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Gareth_L
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Re: Moving where cable comes into the house

on ‎20-06-2022 10:25

Hello np230. 

I can take this off John and arrange the relocation.

If you don't mind, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L
 

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