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Moving virgin socket

Willpidge
Joining in

Hi Virgin community

How can I go about moving the wall socket for virgin? Is it best to get an electrician to do this or contact virgin? 

Thanks in advance your help 

1 ACCEPTED SOLUTION

Accepted Solutions

Tudor
Very Insightful Person
Very Insightful Person

VM will do it for £25.

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

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4 REPLIES 4

Tudor
Very Insightful Person
Very Insightful Person

VM will do it for £25.

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Paul_DN
Forum Team
Forum Team

Hi Willpidge,

Thank you for reaching out to us in our community and welcome, we can as advised arrange for your wall socket to be removed as advised this would be a one off £25 charge, this is something we can arrange for you, I will send you an invite into a private chat, please look out for to envelope, once received please click to join.

Regards

Paul.

Thanks Paul - will keep my eyes peeled for an envelope. 

Adri_G
Forum Team (Retired)
Forum Team (Retired)

Thanks for the reply and please do keep us posted so we know it's been resolved after you've discussed this with Paul_DN.

We're sure you'll receive the PM soon to get things sorted, looking forward to getting your updates as to how the visit goes too. 🙂

Adri
Forum Team

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