Moving virgin media wall socket

[Paul_Hitch]

Hi, 

I need to know if I’m able to get virgin media to move the virgin media wall socket to another room. The wall socket is currently in the living room and I need it moved to another room. 

[jbrennand · Accepted solution]

Yes it a £25 non-fault call out job - just call in to book it - or a VM person will arrange it for you on here in a day or two.

[Paul_Hitch]

Hi john, 

Thank you for the reply. I'm just waiting on VM to contact me on here now to arrange it. 

[Tudor]

Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

[Kain_W]

Hi there Paul_Hitch,

Thanks for your post and welcome to the community.

To get this sorted I've dropped you a PM.

You'll find this message within the purple envelope icon.

Regards,

[VLNeedham]

Hi there

I’m also looking to have my virgin media wall socket moved, can someone please get in touch to advise. 

many thanks

Vicky

[Tudor]

@VLNeedham please raise separate post

[Robert_P]

Hello VLNeedham

Thanks for posting in regards to moving a wall socket, we appreciate you raising this via the forums.

We're happy to assist with this but as it is a non fault call out a charge of £25 would be applicable. If you're happy with this and for the charge we can make the arrangements for you 🙂

Rob

[Polly95]

Hi Robert,

I have the same ask here, are you able to help me progress. 

Thanks

[Tom_W1]

Hi @Polly95 thanks for your post here in the Community - welcome!
No problem at all, I'm happy to look into sorting this for you.

Please allow me to send you a PM so I can look into this further for you.

Kindly expect the PM from me to arrive shortly and respond directly when you can!
Many thanks