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Moving v6 box from down to upstairs cost

Beechyboy
Joining in

What cost would I incur for a technician to rewire my tv6 box from one room to another

2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

The cost is £25. Call customer services or wait for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

newapollo
Very Insightful Person
Very Insightful Person

Hi @Beechyboy 

There would be a £25 non fault call out charge (it used to be £99) to do the work you require.

You should call  150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults

When calling Faults you will hear the automated response asking you to press 1 for the link to online support etc

Ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and book the tech for you.

Or wait a day or two and a member of the Forum Team should pick this up for you and arrange a tech visit.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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