on 23-02-2023 00:44
Currently the tv and aerial is in the back of the house and we want to move the tv to the front of the house
is this something that can be done as all the wires are at the back ?
on 23-02-2023 13:04
By 'aerial', do you mean the coax lead from the Virgin broadband Hub? If so, you can book with Customer Support for a technician visit to move the cables where you want them. There is a standard charge of £25.
on 25-02-2023 16:31
Thanks for posting and welcome to the community.
Do you mean the Virgin Media connection? If so, as jpeg1 has said, we'll be happy to help send a technician visit and there is a cost of £25 for this service.
Best wishes.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 25-02-2023 17:59
Thank you that would be great. How soon can someone come out please
on 27-02-2023 18:44
We can check availability for you Amylouise1990, I will send you a Private message to get some more details to help arrange this and look forward to hearing back form you 🙂
Rob