I am moving to a newbuild on 23rd September. But have to vacate my current house on 10th September. I tried to advise virgin of the move. However as they are unable to locate my new postcode they said they would have terminate my connection and I would have to pay early termination charges for the remaining 15 months.
However, the builder Barrats confirmed my house is Virgin ready. The address is [MOD EDIT: PERSONAL INFORMATION REMOVED]
Cam someone check and advise me on how I should go about it.
I am keen an taking my virgin connection with me to the new house.
Raja Gopalan Ramamurthy
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