Menu
Reply
Coldcut76
  • 8
  • 0
  • 0
Joining in
192 Views
Message 1 of 3
Flag for a moderator

Moving to Flat in same building

Hi, I’ve rung a couple of times to spk to someone regarding moving to a flat in the same building as on the online checker it says that virgin media is not available at the flat I’m moving to which doesn’t make any sense as the flat 2 floors above has a virgin media connection but the current tenant does not use but he could do if he joined my flat is on the top floor opposite & i have virgin obviously anyway i was giving the number of a spotter who i rung & to be honest he was very unhelpful really but after explaining to him he sort of begrudgingly took some information off me & said he will have a look but I’m not overly convinced as he gave me a lot of misinformation about the property. I obviously want to stay with virgin media & would like this issue sorted 

0 Kudos
Reply
Christy_D
  • 1.66K
  • 232
  • 257
Forum Team
Forum Team
189 Views
Message 2 of 3
Flag for a moderator

Re: Moving to Flat in same building

Hi there

Have you spoken with the move and transfer team?

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply
Coldcut76
  • 8
  • 0
  • 0
Joining in
183 Views
Message 3 of 3
Flag for a moderator

Re: Moving to Flat in same building

Yes twice

0 Kudos
Reply