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Moving the internal white box to another location on the same inside wall

greenvigo1
Joining in

Hi. I am planning to wall mount my TV and need to move the white box about 3 metres (but still on the same internal wall. Will VM be able to do this for me and what is the charge? How can I make an appointment for the work? 

1 ACCEPTED SOLUTION

Accepted Solutions

jbrennand
Very Insightful Person
Very Insightful Person
Call it in on 150 (VM Phone - free) or 0345 454 1111 (any other phone - national rate) - they will book a Tech visit for you and it will cost £25.

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

See where this Helpful Answer was posted

2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person
Call it in on 150 (VM Phone - free) or 0345 454 1111 (any other phone - national rate) - they will book a Tech visit for you and it will cost £25.

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Akua_A
Forum Team
Forum Team

Hi @greenvigo1 

Welcome to our community forums and thank you for your first posts.

Thank you for getting in touch with us regarding your hub relocation. We can see you recently contacted our team who booked an appointment for you. Please let us know how the appointment goes and if you need any further help.

Thanks,

Akua_A
Forum Team

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