The Virgin wall outlet is located in my bedroom so the splitter doesn't reach my tv in my living room and I get bad signal throughout the rest of the flat. Can I book an engineer to move the wall socket so that it's in a more convenient location?
Thanks for coming back to us on this. We can certainly book this visit in for you.
In order to do that I will need to confirm your address to ensure we are booking the engineer on the correct account. I have sent you a private message regarding this. Just click on the little plum envelope at the top right hand side of the page to access your inbox.