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MForrestal
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Moving my package

Hi there this is a strange one.... I've recently agreed to move my virgin package to an address that I was supposed to move into, the move didn't go through and now I'm at my address where the package was installed, is there anyway I can have my service restored at my address? I called about this earlier and the advisors sounded less than convincing Thanks
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Very Insightful Person
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Re: Moving my package

Should be any reasons why not, might take 24/48hrs to reactivate, could give the moving house team a callback to query


As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Forum Team
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Re: Moving my package

Thanks for getting in touch MForrestal.

 

Of course the services can be restored back to your current home, please call back into the team and they will be able to arrange for your services to be restored.

 

Thanks

Steven_L

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