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Moving my broadband connection

Tuning in

Hi, can someone please tell me how I book an engineer, to come and move the connection for my Internet to another room please. 


Very Insightful Person
Very Insightful Person

There will be a coast of £25

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Thank you. All booked in for next Tuesday.

Hi @Dillinja84 

Welcome to our community forums. 

We are glad to see you were able to book an engineer appointment with our team. You can find all our contact points here Please let us know how the appointment goes and if you need any further help.


Forum Team

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The appointment went great, Harry did exactly what I needed him to do. Was tidy and professional and polite.

Hi @Dillinja84 

Thanks for coming back to us. I am glad all sorted 🙂

Do pop back to the forums if you ever need anything.

Forum Team

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