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Jay123456789
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Moving modem

We have just had our router delivered and it’s up and running but I am not happy with where it is.. Is it possible to get someone to install a virgin media cable to plug in elsewhere in my house? 

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jpeg1
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Re: Moving modem

A self install means you have it where the connection is.  If you wanted it in a different place you should have booked an engineer install. You can book an engineer to move the connection but it may take a while and the cost is £99.

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