Virgin Media Community

[imawookie]

Hi,

So basically I want to get set up for Virgin Media in my new home, we move in on the 20th August but want to make sure everything is ready to go when we get there.

The Virgin Website says that I can get a quick start kit for this house which is great. My other half currently gets an NHS deal which I would like to take advantage of.

Do we know if it's possible to get the Quick Start kit sent to my current address ready to plug in when we move?

Also if the quick start kit doesn't work would we be able to get an engineer out without paying anything extra?

Cheers

[BumbleVMTech]

Hi, I have sent you a PM

Rich

[imawookie]

Haven't got anything yet.

[BumbleVMTech]

It should have come through now, there is a bit of a delay for some reason

Regards

Rich

[Ayisha_B]

Hi @imawookie,

I'm just checking in to see if you received the PM sent by Rich?

Thanks for looking into this @BumbleVMTech

If you do require any further assistance, please do not hesitate to reach out. 

Regards