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SergejsOrlovs
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Moving house

Hi there,

 

I let Virgin know I was moving home  2 weeks ago, and I didn't get any email of confirmation they'd received my request. No new go live date, no further communication.

I tried calling, messaging and chat, but got no one to let me know any more information.

 

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Lisa_CC
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Re: Moving house

A very warm welcome to our Community Forum SergejsOrlovs and sorry you've had no confirmation about your service transfer to your new home.

 

I've managed to find your details using the information we have on here and can see that the transfer has successfully completed. Is everything okay and working at your new property? Do let us know if you have further queries so we can help.

 

Thanks,

 

Lisa

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