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SW89
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Moving homes but can't reach Virgin

Hi There,

I have just moved into a new flat and have been trying to reach the moving team at Virgin Media for the past 3 days but it has simply been impossible. 

I am dialing 0345 454 1111. Then picking options 1,4,3 but then the line unexpectedly hangs up on the other end. Anyone experiencing something similar ?

Very frustrating to say the least. 

Thanks,

Stan 

 

 

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Gareth_L
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Re: Moving homes but can't reach Virgin

Hello SW89

As a rule we are unable to assist or action House Moves on this Forum 

This will need to be done by calling us or 

Just send us a text* with a description of your problem to 07533 051809
 if it’s about your cable services, or 07533 016422 if you have a query about your mobile services. 
Your message will go into a queue and a representative will respond to you as soon as possible.

Gareth_L

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