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Moving home - Quickstart arriving soon but no Virgin Media socket

Hi all,

I'm receiving my quickstart pack in 2 days and have recently got the keys to the property. I'm unable to find a Virgin Media wall socket and I'm worried I won't have internet setup as I'll be working from home.

I've attached some images of what I've found around the property. I've uploaded the images here too : https://imgur.com/a/P4RFS4V

IMG_1.jpgIMG_1-2.jpgIMG_1-3.jpgIMG_1-4.jpgIMG_1-5.jpg

I hope we won't have to get an engineer round as this could waste a few days.

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Re: Moving home - Quickstart arriving soon but no Virgin Media socket

outside looks hopeful there are certainly cables from the box going inside - the one just above the box and the pair rising vertically - one might be a phone line - that will be much thinner cable so start with those - and see where they go inside 

the connection in the 4th photo looks useful although if it is VM someone has removed the internal box and isolator and you will really need a tech to sort that but if all the connections are good back to the cab you could get up and running 

you need one of these - https://www.diy.com/departments/tristar-data-cable-coupler/571706_BQ.prd - to connect the cable that comes with the quick start kit

so start with that - also follow the second cable from the outside box that may give another option - see if it works but whatever happens book a tech to tidy things up

 

____________________

Tony
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Re: Moving home - Quickstart arriving soon but no Virgin Media socket

Thank you so much! Bought a similar one from Amazon https://www.amazon.co.uk/dp/B08F5N9784/ref=cm_sw_r_cp_apa_i_v9SOFbEHVAKJN?psc=1 and I was up and running in minutes.

Internet connected with no issues.

Thank you!

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