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Moving flat

Ive spoken to a virgin representative who had arranged for my services to be transferred over from the existing property to the new one. I was meant to recieve something in the mail, but ive heard nothing since.

What can i do? 

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Re: Moving flat

HI Buddiebuddie,

I am sorry to hear this and I can look into this for you, I will pop you over a private message and take a look for you. Just keep an eye out for the purple envelope.
thanks,
Zoie

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