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Moving but can't take virgin package as virgin do not provide service at new property, but neighbours are

Chriserms
Joining in

Hi I'm moving in Feb to a new flat, I'm currently with Virgin media, the flat I'm moving to is a newly registered property (not a new build, just registered) so doesn't have virgin there, can it be installed please?? 

1 REPLY 1

Paul_DN
Forum Team
Forum Team

Hi Chriserms,

Thank you for reaching out to us in our community and welcome, sorry to hear the flat your are moving into is showing as not serviceable, as you have advised it isn't a new build but has been newly registered and that the neigbour has our services, was the property a single dwelling previously and has been converted into flats?

Regards

Paul.