Virgin Media Community

[catteeclan]

Hi all.
We're having an extension to our home and need to move VMs brown and white boxes. There's enough existing cable so won't be to hard a job.
How long and how much would VM charge for such a service?

[LittleMick73 · Accepted solution]

Hi they would charge £25 as a non fault issue, no one can say how long it will take as it depends what the engineer finds on site.

[catteeclan]

Thanks for the quick response.

Best I make the call.

[Kath_F]

Hi catteeclan, 

Thanks for your post and for your question around moving the brown box. 

As mentioned by LittleMick73, this is something we can arrange for £25. The charge would be added to your next bill that's due to be generated after the visit. 

If you've not yet been able to book the appointment, just reply to the private message I have sent you. Just click on the little plum envelope at the top right-hand side of the page to access your inbox.

Thanks, 

[Kath_F]

Hi catteeclan, 

Thanks for coming back to me on this via private message. 

I'm glad to hear you've been able to book the appointment. If you have any further queries or questions, pop back and let us know. 

Thanks,