I’m wondering how I can get my virgin media broadband router socket moved to a different location.
If somebody could help me with this issue that would be very much appreciated.
I believe I need to book a technician to visit and move this but cannot find a way of booking this.
It would cost £25.
Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
Hi there @aw2387743, thanks for reaching out to us and a warm welcome to the Virgin Media forums.
We appreciate you reaching out to us on here.
We can certainly get a move of the equipment / wiring done.
I will pop over a private message - watch out for the purple envelope inviting you in.
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