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Moving Virgin Media Broadband Wall Socket

aw2387743
Joining in

on ‎14-11-2022 21:40

I’m wondering how I can get my virgin media broadband router socket moved to a different location. 
If somebody could help me with this issue that would be very much appreciated.

I believe I need to book a technician to visit and move this but cannot find a way of booking this.

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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎14-11-2022 22:04

It would cost £25.

Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Ilyas_Y
Forum Team
Forum Team

on ‎17-11-2022 11:07

Hi there @aw2387743, thanks for reaching out to us and a warm welcome to the Virgin Media forums.

We appreciate you reaching out to us on here.
We can certainly get a move of the equipment / wiring done.
I will pop over a private message - watch out for the purple envelope inviting you in.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

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