Moving TV box

[Ann1965]

I Need to move the Virgin box to another location will need re routing of the outside cable .

[Adduxi]

Standard fee of £25 for this sort of work

If you wait here a day or two a VM Mod will pick this up and arrange with you.

[Paul_DN · Accepted solution]

Hi Ann1965,

Thank you for reaching out to us in our community and welcome, we can certainly arrange a technician to relocate the cable, this as advised would be a one off call out fee of £25, if you would like me to arrange this I will send you an invite into a private chat, once received please click on the envelope to accept.

Regards

Paul.

[Ann1965]

Hi Paul,  that would be great.  

[Ashleigh_C]

Hi there @Ann1965 

I can see that Paul has popped you a PM now, just give the envelope in the top of your screen a click and you should be able to view the private message where we can assist. 

Thank you

[Skeatsy]

Hi Paul,

I also need to arrange this. Could you send me a private message so we can schedule a date please.

Thanks, 

Rob

[Molly_T]

Hi Skeatsy 👋 welcome to the community! Thank you for posting and letting us know you need some support with moving your TV box. 

We can certainly offer some support getting this arranged for you! As mentioned by my colleague Paul a little higher up in this thread there will be a one off technicians call out charge of £25. I will send you a PM now to confirm a few account details and offer support with this. You can find the PM in the top right corner of the page in your Inbox. 
We can return to this public thread with an update again when possible. Thank you for your patience in the meantime! All the best. 🌞

[Betty_Hill]

Good afternoon, I am looking to move my TV box and router within the same room.

Can I book this Service for £ 25.00

[Betty_Hill]

Yes please.

[Betty_Hill]

Hi I am looking to move a TV box and router to a different location in the same room.

Is it still £ 25 for this service ?